Welcome to Miki Bites. By accessing or using our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. General
Miki Bites reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will be effective once posted on this website.
2. Products and Information
We make every effort to ensure that product descriptions, images, prices, and other information displayed on the website are accurate and up to date. However, slight variations in product appearance, packaging, or presentation may occur.
Product availability may change without prior notice. Miki Bites reserves the right to discontinue or modify any product at any time.
3. Orders
Once an order is placed, you will receive an order confirmation. An order is considered accepted only after confirmation by Miki Bites.
We reserve the right to refuse or cancel an order in cases including product unavailability, incorrect pricing or product information, payment issues, or suspected fraudulent activity.
4. Pricing and Payment
All prices displayed on the website are in the applicable currency and may be subject to change without prior notice.
Payment must be completed using the available payment methods provided on the website. Orders will be processed only after successful payment confirmation.
5. Delivery
Delivery will be made to the address provided by the customer during checkout.
Customers are responsible for providing accurate contact and delivery information. Miki Bites will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delivery times may vary depending on the delivery location, order volume, traffic, weather, or other circumstances beyond our control.
6. Cancellation and Refunds
Orders may be cancelled or modified only if the request is received before the order has been prepared or dispatched.
Due to the nature of our food products, returns may not be accepted once the order has been delivered.
If you receive an incorrect, damaged, or defective product, please contact us as soon as possible with your order details and supporting photographs. We will review the issue and provide an appropriate resolution where applicable.
7. Food Allergies and Dietary Information
Our products may contain or come into contact with common allergens, including but not limited to nuts, dairy, eggs, wheat, gluten, and other ingredients.
Customers are responsible for reviewing the product ingredients and informing us of any allergies or dietary requirements before placing an order.
Although certain products may be labelled as gluten-free, sugar-free, egg-free, or similar, customers with severe allergies should contact us before ordering.
8. Customer Responsibility
Customers must ensure that all information provided during registration and checkout is accurate and complete.
You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account.
9. Website Use
The content of this website, including text, images, logos, product information, graphics, and other materials, is owned by or licensed to Miki Bites and may not be copied, reproduced, distributed, or used without prior written permission.
Users must not use the website for any unlawful, fraudulent, or unauthorized purpose.
10. Intellectual Property
All trademarks, logos, product names, images, designs, and other intellectual property displayed on the website belong to Miki Bites or their respective owners.
Unauthorized use, reproduction, or distribution of any website content is prohibited.
11. Limitation of Liability
Miki Bites will make reasonable efforts to provide accurate information and reliable services. However, we are not responsible for delays, interruptions, or losses caused by circumstances beyond our reasonable control.
To the extent permitted by applicable law, Miki Bites shall not be liable for indirect or consequential losses arising from the use of the website or purchase of our products.
12. Privacy
Any personal information collected through the website will be handled in accordance with our Privacy Policy. By using the website, you agree to the collection and use of information as described in our Privacy Policy.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the applicable courts in the UAE.
14. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products, or services, please contact Miki Bites through the contact details provided on our website.
